Terms and Conditions

Who We Are

Emerald Shield Academy

At Emerald Shield Academy, we are dedicated to empowering individuals with the knowledge and skills needed to thrive in the legal support and protective services industries. As a premier provider of professional education and certification programs, we specialize in courses for process servers, private investigators, and legal support personnel across the country.

Our mission is to uphold the highest standards of training, compliance, and ethics—ensuring every student is prepared to serve with integrity, professionalism, and confidence. Whether you're just starting your career or seeking advanced certifications to meet regulatory requirements, Emerald Shield Academy provides the tools, resources, and mentorship to help you succeed.

With a commitment to accessible, high-quality online education, our platform is designed for working professionals who need flexibility without sacrificing rigor. We believe that a well-trained workforce strengthens the justice system and enhances public trust—and we’re proud to be part of that effort.

JBCC-Approved Courses: In addition, Emerald Shield Academy offers courses approved by the Texas Judicial Branch Certification Commission (JBCC). This means certain courses may fulfill specific training requirements for professions overseen by the JBCC.

Texas Private Vocational School: We are also established as a Texas private vocational school as defined under Texas law. This allows us to offer occupational training programs in various fields, potentially beyond security-related areas.

Important Note

While Emerald Shield Academy provides a variety of training options, it’s important to understand the specific licensing or certification requirements for your desired profession. These requirements can vary depending on the specific course content and the state you wish to practice in.

We Recommend

Researching License Requirements: Before enrolling in any course, research any licensing or certification requirements for your desired profession in Texas (or your target state). You can find this information by contacting the relevant licensing agency.


Course Applicability: Contact Emerald Shield Academy to confirm if a particular course fulfills the necessary qualifications for your licensing or certification goals.

Terms and Conditions of Use & Enrollment

Welcome to Emerald Shield Academy (ESA). By accessing, browsing, or using our website at https://emeraldshield.org or enrolling in any of our courses, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

These Terms apply to all users of the ESA website, including prospective students, enrolled students, and casual visitors.

1. Use of the Website

1.1. Eligibility

You must be at least 18 years of age or have the consent of a legal guardian to use this site. By using this site, you represent that you meet this requirement.

1.2. Acceptable Use

You agree to use the ESA website and its features for lawful purposes only. You agree not to:

1.3. Intellectual Property

All content on this site — including logos, graphics, course material, documentation, and design — is the intellectual property of ESA or its licensors. You may not copy, distribute, modify, or create derivative works without express written permission.

1.4. External Links

ESA may link to third-party websites for your convenience. These sites are not under our control, and ESA is not responsible for their content, security, or practices.


2. Course Enrollment Terms

2.1. Digital Signature Requirement

All students are required to submit a digital signature during enrollment. This signature:

If a digital signature is not possible, a printable enrollment form is available upon request. You may sign, scan, and email the form back to us.

2.2. Validity of Signature

A forged or unauthorized signature violates these terms. If fraud is suspected:


3. Course Access and Completion


4. Academic Integrity

All coursework must be completed with honesty and integrity. Academic dishonesty includes:

Violations may result in:


5. Student Conduct

Students are expected to maintain respectful, professional behavior at all times. This includes:

ESA reserves the right to remove any student who violates this policy.


6. Tuition, Fees, and Payment

6.1. Responsibility for Payment

Students are responsible for full payment of all tuition and fees associated with enrollment. Failure to pay on time may result in:

6.2. Financial Aid (If Offered)

Students receiving financial aid must:


7. Refund Policy

ESA processes refunds in accordance with our official Refund and Return Policy, available at:
https://emeraldshield.org/refund_returns

Please review this policy before enrolling in any course.


8. Privacy and Student Records

ESA collects and stores student data in compliance with applicable laws, including FERPA. Your information may be used to:

We do not sell or share student data for marketing purposes. You may request access to your records or ask for corrections if needed.


9. Website Availability and Updates

ESA strives to maintain constant access to its website and courses. However, we do not guarantee uninterrupted availability due to:

We reserve the right to update course content, pricing, and platform features at any time.


10. Disclaimer of Warranties

ESA makes no guarantees regarding course outcomes or employment opportunities. Courses are provided “as is” without warranties of any kind, either express or implied.


11. Limitation of Liability

To the fullest extent permitted by law, ESA shall not be liable for any damages resulting from:


12. Dispute Resolution

Any disputes arising under these Terms and Conditions will be governed by the laws of the State of Texas. Disputes must be resolved through mediation or arbitration, unless otherwise required by law.


13. Changes to Terms and Conditions

ESA may revise these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of the site or enrollment in courses signifies your acceptance of any changes.


14. Contact Information

If you have questions or concerns about these Terms and Conditions, contact us at:

Emerald Shield Academy
📍 Based in Texas
📧 support@emeraldshield.org
🌐 https://emeraldshield.org

What personal data we collect and why we collect it.

Please see our Privacy Policy for more details on what information is collected and how it is used.

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© 2020-25 Emerald Shield Academy. All rights reserved.

By placing an order with Emerald Shield Academy, you agree to be bound by all rules and policies set forth by the Academy. These Terms and Conditions constitute a binding agreement between you and Emerald Shield Academy, governed by the laws of the State of Texas. Completion of your order signifies your acceptance of these terms.