Terms and Conditions

Who We Are

Emerald Shield Academy

At Emerald Shield Academy, we are dedicated to empowering individuals with the knowledge and skills needed to thrive in the legal support and protective services industries. As a premier provider of professional education and certification programs, we specialize in courses for process servers, private investigators, and legal support personnel across the country.

Our mission is to uphold the highest standards of training, compliance, and ethics—ensuring every student is prepared to serve with integrity, professionalism, and confidence. Whether you're just starting your career or seeking advanced certifications to meet regulatory requirements, Emerald Shield Academy provides the tools, resources, and mentorship to help you succeed.

With a commitment to accessible, high-quality online education, our platform is designed for working professionals who need flexibility without sacrificing rigor. We believe that a well-trained workforce strengthens the justice system and enhances public trust—and we’re proud to be part of that effort.

JBCC-Approved Courses: Certain courses meet Texas Judicial Branch Certification Commission (JBCC) requirements.

Texas Private Vocational School: Emerald Shield Academy is a recognized Texas private vocational school authorized to provide occupational training programs.

Important Note

Requirements for licensing or certification vary by state and profession. Please verify your specific requirements before enrolling.

We Recommend

  • Researching License Requirements: Consult the appropriate licensing agency in Texas or your state.
  • Course Applicability: Contact Emerald Shield Academy to confirm if a course meets your licensing or certification goals.

Terms and Conditions of Use & Enrollment

By accessing emeraldshield.org or enrolling in our courses, you agree to these Terms and Conditions.

  1. Use of the Website

    1. Eligibility

      You must be at least 18 years old or have guardian consent.

    2. Acceptable Use

      You agree not to:

      • Interfere with or disrupt site operations
      • Attempt unauthorized access to data or restricted areas
      • Use the site for fraudulent or malicious purposes
    3. Intellectual Property

      All content is the property of Emerald Shield Academy or its licensors.

    4. External Links

      ESA is not responsible for third-party website content or practices.

  2. Course Enrollment Terms

    1. Digital Signature Requirement
      • Your digital signature confirms agreement to these Terms.
      • Your signature also acknowledges course requirements and costs.

      A printable enrollment form is available upon request.

    2. Validity of Signature
      • Access may be suspended until a valid signature is verified.
      • ESA may cancel enrollment if fraud is suspected.

  3. Course Access and Completion

    • Access begins after registration and signature verification.
    • ESA may limit access based on prerequisites or licensing needs.
    • Students must complete coursework independently and on schedule.

  4. Academic Integrity

    Academic dishonesty includes:

    • Plagiarism
    • Unauthorized assistance on quizzes or exams
    • Submitting work not created by the student

    Violations may result in:

    • Course failure
    • Loss of access
    • Permanent expulsion without refund

  5. Student Conduct

    Students must maintain professional and respectful behavior. This includes:

    • Following instructor guidelines
    • Communicating courteously
    • Avoiding harassment, threats, or discrimination

  6. Tuition, Fees, and Payment

    1. Responsibility for Payment
      • Late fees may apply
      • Course access may be suspended
      • Certificates may be withheld
    2. Financial Aid (If Offered)
      • Maintain satisfactory academic progress
      • Follow aid program rules
      • Repay aid if ineligible

  7. Refund Policy

    Refunds follow the official ESA Refund and Return Policy:

    https://emeraldshield.org/refund_returns

  8. Privacy and Student Records

    ESA collects and stores data in compliance with applicable laws, including FERPA. Data may be used to:

    • Facilitate enrollment
    • Communicate with students
    • Meet legal obligations

    ESA does not sell or share data for marketing purposes.

  9. Website Availability and Updates

    • Maintenance and updates
    • Server or network interruptions
    • Events beyond ESA control

  10. Disclaimer of Warranties

    Courses are offered “as is” without guarantees regarding outcomes or employment.

  11. Limitation of Liability

    • Website inaccessibility
    • Course content errors
    • Unauthorized access to personal data

  12. Dispute Resolution

    Texas law governs all disputes. Issues must be resolved through mediation or arbitration unless otherwise required by law.

  13. Changes to Terms and Conditions

    ESA may update these Terms at any time. Continued use indicates acceptance.

  14. Contact Information

    Emerald Shield Academy
    📍 Based in Texas
    📧 support@emeraldshield.org
    🌐 https://emeraldshield.org

Privacy Notice

Please see our Privacy Policy for details on how personal data is collected and used.

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